UK’s Best Mobile Operator Revealed

09.04.19

EE has again been reported as best UK mobile operator in the latest Q1 report from OpenSignal, an independent global standard for analysing consumer mobile experience.

The provider came top in all five national award categories – 4G Availability, Video Experience, Download Speed Experience, Upload Speed Experience, and Latency Experience.

The report analyses the mobile network experiences of the four main operators in the United Kingdom; 3, EE, O2 and Vodafone, in the 90 days from December 1, 2018, across 12 regions including Wales, Scotland, and Northern Ireland.

EE ‘s 4G availability metric is now a clear 5% ahead of its rivals at 89%, with O2 in close second with 84%.

EE also topped the video experience rankings with 68.5% - narrowly beating Vodafone’s 67.2%. Whilst Vodafone was slightly ahead in 3G video experience, EE’s superior 4G availability offered a better overall experience for users.

EE's Download Speed Experience award-winning score was nearly 41% faster than its closest rival, Vodafone. It was 3, though, who saw the greatest growth in Download Speed Experience, increasing its score by over 15% in the past six months.

EE was also dominant in 4G Upload Speed, seeing the greatest growth among the U.K.'s operators – increasing by over 1Mbps to 10.4Mbps – making it the first UK operator to pass the 10 Mbps mark.

EE topped the Latency Experience results – their winning score of 40.7 milliseconds was a clear 4ms better than its closest rival. O2 and Vodafone were neck-and-neck with scores close to 45ms, while 3 was some way behind with a latency score of 52.4 ms.

The latest UK  ‘Mobile Network Experience Report’ was generated by analysing data from 260,231 devices which collected a total of 1,403,138,272 measurements.

To view the report, and to find out more about Opensignal, click here.